Showing posts with label Communication. Show all posts
Showing posts with label Communication. Show all posts

Monday, November 24, 2008

When Your Child Lies and Digs In Part 1


It is going to happen if it hasn't already. One of these days your child is going to not just lie to you, but even though you are darn close to certain that they've lied, they are going to dig in and deny it. Maybe even to the point that they'll begin to believe themselves that they didn't do or say whatever they are lying about.

This is a little bit heart breaking when this happens, but it is inevitable. And fortunately like most childhood misbehavior there is learning opportunity hidden within. 

In handling lying there are a couple of things to avoid. One is letting your child think that she got by with lying without you knowing (or caring). On the other end of the continuum is making sure, even though it is important to let them know that you're pretty certain that they did lie, that you don't end up labeling your child as a "liar". Even if you have a child that lies fairly frequently that label is certain to work against you. After all what do liars do. If that label sticks, I can predict a lot of what is likely to happen in your relationship. And it isn't pretty. In upcoming posts I will take you through a middle path that winds its way between both of those errors.

Tuesday, August 5, 2008

Why Stating If/Thens in the Positive is Essential to Your Relationship

I've posted before about the importance of enforceable statements, stating the conditions under which you will do, provide or allow a child to do something. By definition enforceable statements are stated in the positive. An example would be, "You're welcome to head outside as soon as your room is clean." We've focused in the past on how these statements increase adult credibility because they are actually enforceable (as contrasted with "Don't you talk to me in that tone of voice", which is much less enforceable). This time let's take a look at how framing your if/then or when/then statements in the positive affects your relationship with your child.

The Difference Between the Two
When things aren't going smoothly, or when we are rushed, we are much more likely frame our requests and commands in the negative So the enforceable statement about the room above goes downhill to become "You're not going outside, unless you get that room cleaned."

The puzzling thing about it is that in the two examples, stated in the negative and then in the positive, the limit being set is exactly the same one. You could say that the statements are logically equivalent. Though they are setting the exact same limit, framing the statement in the negative undermines your relationship with your child in a huge number of way. Let's look at a few.

When an if/then statement is put in the negative, it sounds like a threat. Think about how you feel when someone threatens you. The hair stand up on the back of your neck, and you want to defy the person issuing it. You might even resolve to get back at them. Needless to say when your child hears a threat, it becomes much harder for your child to comply. And when used frequently she will be much more likely to need to struggle with you over control in other areas, even unimportant ones.

Command Avalanche
Whether you make your if/then statements in the negative or positive has a compounded effect over time. I think it is easy for us to forget just how much kids have to put up with adults setting limits for them. And don't get me wrong, I'm all for adults setting reasonable limits for kids. Kids need them. But lets pause and consider (or even remember) what that's like. They have to listen to parents, teacher and other adults throughout their day telling them when they can eat, that they have to be quiet, that they can't play yet, that it's time to clean up now, and on and on.

The point is that when you add up all these commands, the positive manner of phrasing them leaves your child focused on the options at hand. They sound more like the world is filled with opportunities, and they have choices to make. It helps them to behave more responsibly and feel more capable: "Feel free to dig into those cookies, as soon as your lunch is finished." On the other hand, when stated in the negative, the child ends up with what must feel like an avalanche of threats, constraints and negativity. "If you don't get that desk clean, you're not going to recess", "If you don't finish your dinner, no chocolate milk for you."

The Embedded Message We Want to Avoid
This last point is an important one. Kids respect adults who can warmly set reasonable limits with them. They feel safe and protected knowing what their limits are. When they hear limits set in the negative, the underlying message they seem to get, even when we don't intend it that way, is "I don't like you all that much, you're not very capable, and I certainly don't want you enjoying anything in life." The piece about wanting them to enjoy themselves, within the limits of responsible behavior is a biggie. Teens are very apt to see adults as wet blankets as it is. It is part of the process of individuation, to a point. Talking to our kids by phrasing things in the negative from early on though makes the waters more troubled, and sets you sailing in them sooner than you need to.

The negative command tick is a challenging habit to break. See my article at GTDtimes about elephant training to understand why that is, AND what you can do to make your success much more likely. Also see this previous post on seven tips for mastering new interpersonal skills.

Thursday, July 10, 2008

Four Ways to Effectively Handle Arguing

It can be really aggravating when you ask a child to do something reasonable and you get arguing in response. There are a wide array of ways that this can be handled effectively. One thing to keep in mind is that an important and often overlooked part of the mission is that you as the adult model ways to take good care of yourself.

Communicate some empathy. No matter what the circumstances, starting off with some empathy can never hurt. “Looks like you’re not to happy about TV being over for the day” “You really wish I’d let you go over to Ian’s house. I can understand you being frustrated with me.” What is counterintuitive, but very powerful is being empathetic, but still maintaining the reasonable limit. You can be pleasant to be around as a parent and still set reasonable boundaries and limits.

Use an enforceable statement. “I’ll be happy to talk about this when your voice is calm like mine.” We’ve covered enforceable statements before. The essence is that in a positive tone you describe what you are willing to do, provide or allow, and under what circumstances.

Walk away. This is especially powerful and helpful if 1) you have already made an enforceable statement, repeated it once calmly, and the child continues with the arguing; or 2) in some circumstances when the child is being especially obnoxious, you can pair the enforceable statement with immediately walking away. This is one of many examples of how to enhance your credibility as a parent. As they say at the Love and Logic Institute you “Say what you mean, mean what you say, and do what you say you’ll do.”

Circle back around at a calmer time. One very easy error to slide into as parents is trying to work things out in the heat of the moment. If you’ve implemented one of the above suggestions, it can help strengthen your connection with your child to check back in later when things are calm. At that calmer time you can note the child’s frustration and 1) simply acknowledge it without doing anything else, 2) invite them to talk about the situation, or 3) invite them to go back to the drawing board with you and collaboratively work on exploring other ways to look at, and work with the situation that the arguing was about. Looking more closely at collaborative problem solving certainly deserves its own set of posts. When you circle back like this fairly regularly, it makes it easier for your child to cooperate since they have some say and won't tend to feel pushed around. When you stop to think about it, kids do have to put up with a lot of adults making the decisions. By circling back and acknowledging how they feel, it makes this more tolerable. As the late Haim Ginott, the wonderful child psychologist, put it. The child should either have "voice or choice". In other words if they can't have some say in the matter, they should at least be able to protest, especially if done reasonably.

Whatever you do with arguing, the one thing to avoid is arguing back in the heat of the moment. Losing your composure ratchets down your parenting credibility quotient, and it never seems to help resolve the issue at hand. For maximum effectiveness jot these tips down and put them somewhere you can refer back to. Post its, as always are your best friend.

What age are your kids and what sorts of things do they tend to argue about? Have you had any successes trying out any of these four principles, or some related one?

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Thursday, July 3, 2008

What You're Not Saying That Says So Much


Early in my teaching career I learned about a concept that first got me thinking seriously about just how important our use of language can be when talking to kids. I overheard a skilled, veteran teacher making a mistake with a kid. I remember clearly that it was a group of first graders walking down the hallway. One of the kids was messing around in line. His teacher walked up to him, took him by the arm and escorted him to the back of the line. While she was walking him, she said something along the lines of "Since you can't behave yourself, you can go to the end of the line." Even as inexperienced as I was at the time, it occurred to me, "You know, I think she just told that kid that he can't behave himself. I'm not sure that's really a message that is in her interest to give to him, much less in his interest." As I reflect on this, I think just hearing that interaction and realizing its importance was probably a major influence to my deciding to change my career to working more closely with children, families and adults as a parent coach and therapist.

Now like all of us, at some of my, shall we say, less than stellar moments, I make this exact sort of mistakes. Lots of times I'll even be aware that I'm doing it and still not be able to pull it together in the moment. What is going on in these interactions, often below the level of what is actually said, is that there is an implicit message. The gist of that message generally says one of two things. It says either, "You're a capable kid," or "You're not capable." Now any single sentence said to a child is not likely to harm her over the long term. The problem would seem to come from repeatedly hearing You're Not Capable messages, and hearing relatively few of the other sort.

To get more of a handle on this principle lets look at an example with a younger child. You could say, "If you don't start eating politely, you're going to be heading to your room." You could even add "Mr." to the end for emphasis. Not quite as bad as the one in the teacher example above, but still not in the You're Capable camp. An alternative way of saying something like this might be, "We'd love to have you eating here with us as long as you're using your manners." Notice that both ways of stating this are getting at setting the exact same limit with the child, about eating at the table. But the second not only sounds more inviting, it implies that the child has good manners and has an option of whether to use them or not. On a side note, it also sounds like the adult wants to be with him. Most importantly it implies that he's capable and in control of his behavior, a message we want him to hear again and again.

Another variation on the example above is to use the Up and Out of the Kid principle that I originally heard described by Betsy Geddes, a former Portland Elementary School principal and a colleague of Jim Fay's. I'd heard other use the strategy, but no one seemed to call it anything or have a name for it. I've used that phrase ever since to describe the idea to clients.

Up and Out means rather than simply telling a child something (which often tends to slide into unhelpful lectures filled with inadvertent You're Not Capable messages) asking a key question that brings the answer up and out of the child's nervous system. This might sound like, "Geoff, if the goofing around at the table continues, what's your best guess about what might happen?" said in a friendly, confident voice. This not only invites the child to think through likely results of his behavior giving a chance to change course, it also sends a subtle and powerful message, "Geoff, I think you are a responsible and smart enough kid that you can figure this out with just a brief prompt. I don't need to spell it out for a sharp kid like you."

A big way that you can incorporate this into your parenting or work with kids is to start out by just listening to how you and others talk. When you have a sense that a You're Not Capable message was imbedded in what was said, try to imagine what the alternative way of phrasing it might be. If you can't think of it in the moment, write it down and post it as a question in the comments section and we can brainstorm You're Capable alternatives right here at Awareness * Connection.

And don't get down on yourself when you find yourself giving your child You're Not Capable messages. The most highly trained of us still do it. We all do from time to time. The first and most important step is simply increasing awareness (note the name of the blog). If you give yourself credit for that first step of just awareness, you'll likely move on to become increasingly effective in communicating with children in ways that invite long term responsible behavior.

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